The Emperor and the General (or, what not to do with a successful team)
August 21, 2008
So you've found your magic team? The one that's going to lead the way and turn your company around. What to do with them? Let us recall the tale of the Emperor and the General.
There was once a Roman Emperor who was almost universally
despised by the people of Rome. His only saving grace was the
allegiance of an outstanding general. He was the finest military commander Rome had ever known.
From Cairo to London, Morocco to Persia, any army he lead
was victorious, and any enemy he faced was obliterated. He had the
loyalty of every legion and the people rejoiced in his victories.
One day, the Emperor, seeking to further capitalize on
the successes of his military benefactor, had the idea to construct a
giant statue of the general in the center of Rome. It would be made of
the finest marble, accented with gold, and taller than any other
structure in the city. Surely, the people would love him for creating
such an epic monument.
The Senate, however, would not allow this grand scheme to go
forward. "Creating a statue of a living general", they said, "is
strictly forbidden by Roman law. You must wait until he dies."
"Preposterous!" said the Emperor "He is Rome's finest general! He'll
die of old age before he falls in battle!" "That may be so," the
Senators replied "but you cannot build your statue until he is laid to
rest." The Emperor yelled and complained, but the Senate would not
budge. Eventually, the Emperor exclaimed...
"Fuck it, I'll just have him executed."
And so befalls
the fate of many healthy and productive software teams. Their success
is their undoing. As managers and executives seek to change the culture
of their organization to reflect the values of a productive team, they
often destroy the very thing they're trying to create. In many
instances, the team is simply disbanded, and flung to the far corners
of the organization to "teach them all that great stuff you've
been doing." These lone
pioneers inevitably wind up fighting an
impossible battle. Operating without the support and cooperation of
their teammates, they are walking upstream of an avalanche, and the
crushing weight of the mediocre majority beats them into submission.
Eventually, they quit, or lose all memory of what it was like to work
on a successful team.
Software developers are a cynical lot, and nothing short of cold hard results
is going to convince them to change. The only way to get those results
is to have a healthy team. If you want to spread the culture that makes
a team succeed, the best way to do it is though continued success. You
have to leave the team in place, or at least, not change it too much.
Think of it like a sourdough starter...if you cook all the dough you
have to make bread today, there'll be none left for tomorrow. You have
to tear off a piece, add some new flour and water, and give it enough
time to rise again.